Terms & Conditions

Redbasket – Terms of Trade


Trading Name: Redbasket

Website : https://www.redbasket.nz

Email: info@redbasket.co.nz

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the below terms, you should exit the site and refrain from placing any order.

Use of Website

Your use of the website at www.redbasket.co.nz or www.redbasket.nz (Website) and/or the ordering of any product from Redbasket site and/or mobile app creates a legally binding contract between you and Redbasket subject to these terms and conditions.

These terms and conditions incorporate any of the information or terms set out on pages on the Website linked to in these terms and conditions.

While Redbasket endeavours to ensure that no viruses or malicious software is contained on the Website, Redbasket makes no warranty as to your use of the Website and Redbasket will have no liability for any damage to your computer or other hardware as a result of your use of the Website.

You may not make use of any logo or trade mark displayed on the Website without the express written consent of Redbasket. You may link to the Website from any other website provided that you agree to immediately remove that link if requested by Redbasket.

Third Party Information

The website does include content provided by third parties and users content – we distribute, we do not publish. The statements and advice offered by third parties are not necessarily those of REDBASKET NZ LTD. The web site may contain links to third party web sites that are not owned, operated or controlled by REDBASKET NZ LTD. We are not responsible for any content accessed via any Third Party Website and we make no representation or warranties of any kind as to the operation or accuracy of information or content on those web sites.

Redbasket makes no promises or warranties as to the content or security of any Third Party Website and you link to and use any such Third Party Website at your own risk.

Terms of Sale

We will validate the order and payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an order confirmation email to the address you provided during checkout. If your order passes our validation checks we will send you a shipping confirmation email. This is our acceptance of your order and it brings into existence a legally binding agreement between us. All transactions on this site will be billed in New Zealand dollars.

Redbasket will endeavour to deliver all orders made by you on the Website but reserves the right to refuse to deliver any products ordered for any reason, including without limitation, unavailability of stock or a decision by Redbasket to no longer sell a product.


Payment for products must be made in accordance with Redbasket’s payment policy which can be viewed here. Delivery of products will not be made until payment has been received to the satisfaction of Redbasket.


All New Zealand delivery will be made in accordance with Redbasket’s delivery policy set out here. Redbasket uses third party carriers to deliver its products. All deliveries are made subject to Redbasket’s terms relating to lost or damaged stock set out here.

Product Warranties

All products ordered by you are supplied on an “as is, where is” basis and Redbasket makes no warranty as to the suitability or efficacy of any product beyond any manufacturer warranty included with the product. Always read the label of any product carefully and use only as directed.

Product Expiry Dates

Some products supplied to you will include an expiry date which will vary depending on the product. It is Redbasket’s policy not to dispatch any product that is expired.

Pricing, Promotions & Product Range

Promotions, product range and prices may differ between online store and offline store.

Products featured are not shown to scale. Only one gift per customer in gift with purchase offers. Free product must be of equal or lesser value than the lowest priced item purchased in 3 for 2 or Buy one get one free offers. Half price product must be of equal or lesser value than the lowest priced

product purchased in Buy 1 Get 2nd Half Price offers.

All pricing displayed is New Zealand GST inclusive unless otherwise stated.


Subject to your rights under the Consumer Guarantees Act 1993, Redbasket will not be liable for any:

  • Warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the Website, your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through the Website; and
  • Liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence).
  • Redbasket’s maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount paid by you to Redbasket in respect of the product excluding any amount paid for delivery.

You agree that if any product has been acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those products.


We protect all personal information you make available to us in accordance with our privacy and security policy which can be viewed here.

User Submitted Content, including Product Reviews and Testimonials

We reserve the right to use all user submitted content we receive in our marketing and promotional material, both online and offline, identifying the submitter by first name only. If you don’t want us to use your submitted content, please let us know.

Your submission of any such content confirms that you understand that this content may be used in a public context, either online and/or offline, and that Redbasket specifically may use, modify, edit or republish any such content submitted. While we endeavour not to significantly alter the meaning and intent of submitted content, we do sometimes edit it to condense, summarise, improve readability or comply with our regulatory obligations, and reserve the right to do so.

Beyond prevailing legislation, Redbasket has no obligation to screen or edit any content supplied by customers, but has the right to do so, and to modify, delete, refuse to post or remove any content, in whole or in part, from any portion of Redbasket’s websites or social media platforms, at its sole discretion for any reason whatsoever, including, but not limited to, content that violates these terms and conditions or is otherwise objectionable.

You may not be permitted to edit or delete any content you have submitted, but can ask us for it to be removed from online publication, and we will remove it so long as it’s reasonably practicable for us to do so.

Disclaimer of Warranty

We endeavour to present you with accurate and trustworthy information at all times, we cannot however guarantee that every piece of information on our web site is true, up to date and accurate at all times.

We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any information, advice, opinion, representation or omission whether negligent or otherwise, contained on this web site. We do not accept any responsibility for the actions you take in reliance on the content on, or accessed through, this web site.

Any information or advice provided on this web site is provided for informational purposes only and should not be used as a substitute for advice provided by your healthcare professional. Information provided on this web site should not be used for the purpose of diagnosing a health problem or disease. If you have any concerns about your health you should consult a healthcare professional.


All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by REDBASKET NZ LTD for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.


All designs, text, graphics and their selection and arrangement on this Web site are the copyright of REDBASKET NZ LTD or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without REDBASKET NZ LTD’s prior written consent is strictly prohibited.

Governing Law

The Terms and any order placed on this web site are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If any part of provision of the Terms is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.

If you access our web site from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

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